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Katie Sheach
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Join date: Feb 21, 2025
Posts (31)
Aug 6, 2025 ∙ 3 min
Why Your Brilliant Service Means Nothing If Your Customer Experience Is Rubbish
magine this: you've just opened your business and you're excited. You’ve got a fantastic product or service, the kind that you know people will love. But here’s the catch: no matter how great your offering is, if the customer experience doesn’t match up, they won’t stick around. And that’s a problem.
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Jul 30, 2025 ∙ 3 min
Are We Losing Our Humanity in Business? (And What to Do About It)
We've all slipped into this digital-first world where relationships happen through screens and authenticity gets lost somewhere between the algorithm and the automated response. So what do we need to do about it?
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Jun 25, 2025 ∙ 4 min
10 Small Business Funding Options for 2025 (Loans, Grants + Creative Ideas)
The funding landscape has changed dramatically. There are now more creative, accessible, and downright clever ways to fuel your business growth than ever before.
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